SERVICE-正远钻采机械有限公司

Service-drive value enhancement

‍‍“Affinity to customers”

We are customer-oriented, continue to innovate and respond quickly. Continuously develop new products and new hydraulic systems according to customer requirements to establish strategic alliances in technology and market, so as to develop more advanced and advanced products and enter new markets at the same time.

Pre-sale service

Customer service hotline, online consultation and customer service, and in-depth customized construction solutions for customers.

The customer service hotline is the information platform for us to communicate with you. In order to convey the information accurately and quickly, we will provide you with one-stop product price consultation, technical support, product complaints, service complaints, repairs, spare parts consultation and sales, etc. professional service.

Online consultation and customer service. This is a text message platform to communicate with you, that can reply your questions in real time, and will reply to you in time for product questions and answers.

In-depth customized construction solutions. We have software and hardware resources and accumulated years of industry field experience. At the same time, we sincerely invite you to act as a consultant for product design, manufacturing, and service details. Let us work together to improve the industry level and product height.

In-sale service

Consultative sales, butler-style transportation

Consultative sales, the demand problem of differentiated construction,we will do our best to assist you in the optimization and selection of equipment and help you realize the optimization of the value of the purchased equipment.

Butler-style transportation, in order to meet your needs, we will provide professional transportation and door-to-door services, and provide firsttime installation and delivery training services for each product.

After-sales service

BROADVISION-has a professional and mature after-sales service system to provide customers with the fastest and most complete after-sales service. When the after-sales personnel deliver the rig for the first time, the operation technology and rig maintenance will be taught to the customer in detail and comprehensively. There will also be daily after-sales service telephone return visits to serve customers more intimately. 365×24 year-round service, we adhere to the concept of customer first, and for many years have been insisting on providing you with services 24 hours a day throughout the year, and solving your problems and needs immediately and attentively.

Over the years, our company's after-sales service personnel have gone to the site to quickly troubleshoot drilling rigs, and have maintained a good reputation as a benchmark enterprise in the industry's comprehensive service capabilities.

The company promises that the on-site arrival time of after-sales service is: one day in the province! Arrived within two days outside the province!

We promise that the spare parts will be delivered to you within 72 hours.